Richmind WA takes your privacy seriously.
Please read the following to learn more about our privacy policy.
What This Privacy Policy Covers
This policy covers how Richmind WA treats personal information that is collected and received, including information related to your past use of Richmind WA products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
This policy does not apply to the practices of companies that Richmind WA does not own or control, or to people that Richmind WA does not employ or manage.
Privacy Statement
Richmind WA is committed to your recovery and supporting you to live a valued and fulfilling life. To provide the best possible support and to ensure we comply with laws and regulatory requirements, we are required to collect and maintain personal information about you. The information that we collect, which may concern your health, accommodation, private, sexual orientation, gender identity, intersex status, or financial details, is all strictly confidential.
Richmind WA is committed to complying with the privacy laws that govern how we collect, use and disclose your personal information. Richmind WA ensures service users feel safe to provide private information knowing it will be treated respectfully, with systems in place to ensure ongoing privacy.
Your information is only collected in relation to your health care and the support we are providing you. Wherever possible, we will collect the information directly from you; however, sometimes we may need to collect the information from a third party.
Richmind WA will only provide your information to a third party, such as another person or health service provider with your consent or in circumstances where your life may be considered to be at risk. There may, however, be certain instances that require the use or disclosing of private information for any other purpose outside of consent where required by law, suspected unlawful activity or misconduct of a serious nature, or otherwise required for management, monitoring, and confidential dispute resolution within Richmind WA services.
Richmind WA will protect your privacy and where it is lawful and practicable to do so, an alias may be allocated where relevant and appropriate to ensure anonymity. This includes information used for the purpose of reporting.
You may request to access the information we hold about you to ensure the personal information is accurate and correct. In some circumstances when a request to access may involve obtaining a copy of your records, access may be denied or only partly released.
Any information that we hold about you will be stored securely to prevent any unauthorised access, loss or misuse.
You can access our Privacy Policy for a more detailed explanation of how your information is collected, used, maintained, disclosed and accessed in accordance with the Privacy Act 1988 by following this link Privacy Policy
Policy Updates
Richmind WA may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified when you opted to receive more information, or by placing a prominent notice on our site.
Questions and Suggestions
If you have questions or suggestions, please Contact us
Last updated: July 2023